Train stations, airports, supermarkets, banks, museums, restaurants, exhibitions... Due to the huge flow of visitors and a large number of repetitive questions, the information and reference service in these institutions is overloaded, and in some cases, completely absent.
Train stations, airports, supermarkets, banks, museums, restaurants, exhibitions... Due to the huge flow of visitors and a large number of repetitive questions, the information and reference service in these institutions is overloaded, and in some cases, completely absent.
Information kiosks help to relieve the service staff and thereby reduce the costs of reference and information services.
At the airport, the information kiosk, receiving real-time updates, will inform you whether check-in for your flight has started and provide the exact route to the check-in location.
Kiosks installed in exhibition complexes are equipped with an exhibition map and allow visitors to quickly navigate the exhibition pavilion and find the desired booth.
In the restaurant, the kiosk will help the visitor familiarize themselves with the menu, discount system, and available seats without even entering the hall.
With the help of a kiosk installed in the supermarket, you can find the product you are interested in within a few seconds, check the price of the product, and its expiration date. The kiosk can be used to notify about promotions taking place in the supermarket. Visitors often do not know how many points they have on their card, but with the kiosk, they can check this themselves without taking up time from themselves or the cashier. The kiosk provides customers with the maximum possible amount of information, thereby increasing the likelihood of purchase and, accordingly, the institution's profit.
In all the cases mentioned, the use of touch kiosks rather than regular computer workstations is quite justified, as the former have a number of advantages. These include the simplicity and intuitiveness of using the touch interface, vandal resistance, the ability to easily connect to local and global information networks, space savings (no more than 1 square meter), and the capability to operate continuously without special maintenance.
Kiosks are equipped with a full range of multimedia tools and integrated peripheral devices such as barcode scanners, printers, and card readers to create a complete self-service solution based on them.
Kiosks can be installed virtually anywhere - on a table, shelf, wall, counter, or pedestal.
The kiosks are designed for many years of reliable and trouble-free service under the highest operational loads. They are built to operate in harsh environments, where parameters (temperature and humidity range, dust contamination) differ significantly from the "greenhouse" conditions of an office. The kiosks undergo thorough testing for mechanical and thermal stresses. All components are optimally integrated into a single unit, which significantly increases the reliability of the entire device compared to kiosks that are "assembled" from a regular personal computer and peripheral devices placed in a case.
Based on materials from Internet sites
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